ISO 9001 is a quality management system (QMS) standard that requires an organization to meet its own requirements and those of its customers and regulators. It is based on the plan-do-check-act methodology, which helps organizations establish, implement, monitor and measure their processes to deliver results that align with the organization’s requirements and continually improve performance by taking appropriate action.

Of the many benefits of ISO 9001: 2000, these are the three most significant:

  • It provides a framework for a well-organized QMS.
  • It creates satisfied customers, management and employees.
  • It helps companies continually improve.

ISO 9001:2000 certification authenticates the high quality standards of an organization. Besides benefiting the employees, it also benefits the organization by organizing its processes. It not only gives flexible criteria, but also allows an organization to monitor and increase the efficiency of its processes.